Policy Document

Visa Refund Agreement

In the event that a short-term student visa application is rejected, the following process will apply.

⏱ Refund within 30 working days

🕐 48h to change your decision

✅ 3 options available

📄 Official document: Download the full Visa Refund Agreement in PDF format.

Important: If your UK or Irish short-term student visa is rejected, please review the options below carefully. You will have 48 hours from the moment you notify us to change your selection. After that, the school will proceed with your chosen option and no further modifications will be permitted.

General Guidelines

📄 Rejection Documentation

Provide copies of all pages of the visa rejection documents issued by the British or Irish government.
Send via email to [email protected], by post, or in person at the school reception.
The school may request the return of original documentation (letters, invoices) as part of the process.

✅ Evaluation Process

The school will review the rejection letter issued by the Embassy and assess the circumstances.
The school manager will decide whether the student's chosen option can be processed.

📅 Refund Timeline

If approved, the refund will be processed within 30 working days of receiving all required documents and information.

Student Options Upon Visa Rejection

Students can choose one of three options:

Postpone your course

Retain your booking for a future period. Your place is kept secure for when you are ready.

Switch to private online lessons

Change your in-person course to private online lessons — learn from wherever you are.

Request a refund

Ask for a partial refund, subject to the deduction conditions outlined below.

⚠️ Once you make your selection, you will have 48 hours to change your decision. After this period, the school will proceed with your chosen option and further changes will not be permitted.

Refund Policy

If a refund is requested, the following deductions will apply:

Deduction	Amount
Administration fee	£200
Registration fee	£65
Accommodation booking fee	£65
International transfer fee (non-UK bank accounts only)	£30
Total maximum deductions	£360

Example calculation

If your total payment was £1,855 (course fee: £840 · registration: £65 · book: £45 · homestay: £840 · accommodation booking fee: £65), the refundable amount would be £1,525.

Refund Payment Method

If a student placement is cancelled due to a UK visa rejection, BEA reserves the right to issue any approved refund in instalments, at its sole discretion.

Important Notes

⚠️ Fraudulent Applications — Zero Tolerance

No refund will be issued if the student is found to have used deception in the visa application process (e.g., forged documents). This includes cases where an immigration officer or consulate employee identifies fraudulent activity, as well as cases where fraud is the reason for the visa rejection.

Britannia English Academy maintains a strict policy to discourage the misuse of our services for fraudulent purposes.

Final Decision

All decisions regarding refunds are final and not subject to internal appeal.

Questions? We're here to help.

Contact our team at [email protected] or call +44 161 923 4649